| SMALL | 0-4 |
| MEDIUM | 6-8 |
| LARGE | 10-12 |
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
- Sale items are final sale
- If a discount code 20% and + was used at checkout all the items are final sale
- Markdowns are final sale (markdowns end with .00 and are temporary or permanent sale items)
- International orders are final sale and can not be returned or exchanged.
- Certain types of items cannot be returned like maxi dresses, shoes, bodysuits, undergarment, silicone bras, lashes, custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached.
TO REQUEST A RETURN FILL THIS FORM VIA E-MAIL: velorellahelp@gmail.com
Order Number:
Missing Package
If your package is marked as delivered and you find that it is missing, we are NOT liable. As soon as the package is sent to the USPS it is out of our liability. Please contact USPS to resolve the issue.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
CANCELLATIONS:
We do NOT allow cancellations on confirmed orders.
Exceptions / non-returnable items
Certain types of items cannot be returned like maxi dresses, shoes, bodysuits, undergarment, silicone bras, lashes, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). If you have questions or concerns about your specific item please contact us.
ON SALE ITEMS OR MAKED DOWN ITEMS ARE FINAL. THEY CAN NOT BE RETURNED OR EXCHANGED.
BLACK FRIDAY SALES ARE FINAL
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Accepted Returns
Once we accept the return and send over a return shipping label, you are responsible for shipping it out within 7 days. Once we inspect the returned item/s we will refund you. We are NOT responsible for shipping fees on returned packages. There will be a flat flee of $5 USD deducted from your refund amount to cover the return shipping fee.
ALL QUESTIONS REGARDING ORDERS AND SERVICE PLEASE CONTACT.
velorellahelp@gmail.com
We will assist you within 1-3 business days
This dress looks and feels amazing 🤩😍
Bought medium and i'm 5,3
I indeed, bought this for my birthday. It made me gasp. The colors in real life are truly amazing. It is made so well. It fit my curves perfectly. I am 5'8, 135lbs, 36in, 27in, 38in.
My first order. Wow. Truly gorgeous. The size chart was so helpful. I am 5'8, 134 lbs, my chest is 36in, my waist is 27in, and my hips are 38in, and I got a large to be safe. It fits perfectly. I prefer clothes a little on the big side though, so you could size down. However, the amazing quality and double layering make it still hug my curves perfectly, although its a hair big. The sequins are just amazing. Buy this dress when its restocked. BUY IT. I want more colors. Lengths. This was my revenge dress. And I couldn't of done better. Also I would like to share, im 32 and look amazing. You don't have to be a certain age to wear clothes. Just because young 22 year olds look great in this, doesn't mean you can't wear it in your 30s/40s/50s+. If you like this dress, get it. You will be happy!
Love it
this is my first time buying from this store and oh my gosh! the dress got to me super quickly and the material is really soft. you can tell it was made with a lot of care! it’s honestly super flattering
the dress fits better than any other dress ive owned
I ordered a couple dresses from here but this one is by far my favorite! It is so pretty and fits so well, I love the flowers it's such a cute touch. The built-in padding is a huge plus too because I don't have to worry about a strapless bra. 10/10
Amazing, beautiful, gorgeous dress.
Monica Sequin Mini Dress (Hunter)
Jules Heart Mini Dress (Red)
Love the material, super nice dress. I'd suggest to really follow the size guide, especially to make sure the dress fits in the chest, since the cups don't stretch
I'm loving all these corset tops, they always get compliments! It feels really well made too. For a larger chest, large fits well. I really recommend following the size chart.
Love this dress, the material is good quality and looks exactly as expected. Going off the size chart I take a large even though in most other shops I'm a medium and it fit well, but there's very little stretch so keep that in mind when choosing a size.
Dress were great quality and stunning
soooo pretty and cute. I got a size medium and it’s a little tight around the hips and a little short (this is on me, I haven’t updated my measurements), but overall it’s everything!!