Thank you for visiting and shopping at Velorella. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time. All orders are processed within 2-3 business days. International order take on average 2-6 weeks to arrive but can take longer depending on a country's regulations .
Orders are fulfilled within 1-3 business days
FIRST CLASS PACKAGE- STANDARD - $4.90
PRIORITY MAIL - EXPEDITED - $8.90
*ORDERS OVER $75 - STANDARD - FREE
FIRST CLASS INTERNATIONAL - CALCUATED AT CHECKOUT
PRIORITY INTERNATIONAL - FLAT $56
INTERNATIOANL SHIPPING IS AVAILABLE EXCEPT FOR THE FOLLOWING COUNTRIES
Currently unavailable: Australia, Ireland, India, Israel & Afghanistan
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Velorella is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If a package is marked as delivered and missing, please contact USPS. We are no longer liable after it's in USPS's hands.
PACKAGES THAT ARE RETURNED BACK TO US DUE TO INCOMPLETE ADDRESS OR DECLINED AT CUSTOMS WILL BE ISSUED A REFUND ONCE THE PACKAGE IS DELIVERED TO US.